Privacy Policy

1. Data We Collect

We collect the following categories of data:

• Account data: email address and, optionally, your name.
• Authentication data: credentials you create, or identifiers provided when you sign in with a third party such as Google.
• Transaction data: TRON addresses you provide, orders, delegations, balances, deposits, and payout history.
• API usage data: API keys, request metadata, and usage volumes.
• Technical data: IP address, device and browser information, and server logs.
• Communications: messages you send to support.

2. How We Use Your Data

• to provide, operate, and maintain the Service, including processing orders and payouts;
• to authenticate you and secure your account;
• to detect, prevent, and investigate fraud, abuse, and security incidents, and to meet anti-money-laundering and other legal obligations;
• to provide customer support and send service-related notifications by email and Telegram;
• to improve and develop the Service;
• to comply with applicable laws and enforce our terms.

3. Legal Bases for Processing

Where applicable law (such as the GDPR) requires a legal basis, we rely on: performance of our contract with you; our legitimate interests in operating and securing the Service; your consent (which you may withdraw); and compliance with legal obligations.

4. How We Share Data

We do not sell your personal data. We share it only as necessary:

• with service providers that help us operate the Service (for example, our resource supplier, email/SMTP provider, and hosting/infrastructure providers), under appropriate confidentiality obligations;
• with the TRON network, where on-chain transactions and delegations are public by nature;
• with authorities or third parties where required by law, regulation, or valid legal process, or to protect our rights, users, or the Service.

5. Cookies and Tracking

We use a strictly necessary, httpOnly authentication cookie to keep you signed in, and minimal technical storage required to operate the Service. We do not use third-party advertising trackers.

6. Data Retention

We retain personal data for as long as your account is active and as needed to provide the Service, and thereafter as required to comply with legal, accounting, tax, and security obligations, after which it is deleted or anonymised.

7. Security

We protect data using encryption in transit, hashed passwords, access controls, and other safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your data may be processed and stored in countries other than the one in which you reside. Where required, we implement appropriate safeguards for such transfers.

9. Your Rights

Subject to applicable law, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, and to data portability. To exercise these rights, contact us at info@trongas.ai. You may also lodge a complaint with your local data-protection authority.

10. Anonymity and Blockchain Data

You may use a pseudonym where the Service allows it. Please note that TRON addresses and on-chain activity are inherently public and are not controlled by us.

11. Children

The Service is not directed to individuals under 18, and we do not knowingly collect data from them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions are posted on the Service and take effect upon publication.

13. Contact

For privacy questions or requests, contact info@trongas.ai or Telegram https://t.me/trongasai_bot.